Frequently Asked Questions

The following information is intended for the 2.0 and 2.1 versions of the KeyMaster^® Mechanical Keyboard (2023+).

For older versions of the keyboard, please click below.
Original KeyMaster^®Keyboard FAQ (2021-2022)

 

Is there a firmware update that will increase my keyboard brightness?
How do I adjust the brightness of the keyboard?
How do I turn on or off specific keys?
What is the lock key for?
How do I use PrtSc, Scrlk, Pause or Num?
What is your return policy?
Do you have a Product Warranty?
What Operating Systems is the Keyboard Compatible with?
How can I use this keyboard for teaching touch typing?

 

 

 

Is there a firmware update that will increase my keyboard brightness?

Yes! If you have the 2.1 version of the keyboard (keyboard has blue indicator lights in the top right corner of the keyboard) a firmware update is available that will increase keyboard brightness an additional 25%. Additionally, this update eliminates the ability to turn off the lighting using Fn + Down arrow. The lights off feature can still be accessed using the "Lights" key.

Install Firmware Update - 2.1 (blue)

Can I Change my default brightness setting?

Yes!  If you have the 2.0 version of the keyboard (keyboard has red indicator lights in the top right corner of the keyboard) a firmware update is available that will change the default brightness to MAX brightness.  Follow the instructions in this document to install the update.

2.0 Install Firmware Update - 2.0 (red)

 

How do I adjust the brightness of the keyboard?

Press Fn + Up arrow to increase keyboard brightness.  Press Fn + Down arrow to decrease keyboard brightness.

 

How do I turn on or off specific keys?

Press the set key (to the right of F12) + any key to turn on or off individual key lighting.

 

What is the lock key for?

The lock key can be used to lock and hold specific lighting settings.  For example, you could use the Set command to turn off the entire home row of keys.  Then press and hold the Lock key for 3 seconds.  The keyboard will flash on and off, then the Lock indicator light will signal that the keyboard lighting is locked.  Altering key lighting is now disabled until the Lock key is pressed again for 3 seconds and the Lock indicator light is off.

 

How do I use PrtSc, Scrlk, Pause or Num?

Press Fn + PrtSc key to use the print screen feature.  Press Fn + Scrlk to toggle on or off the Scroll Lock feature.  Press Fn + Pause to use the Pause feature.  Press Fn + Num to toggle on or off the Num Lock feature. 

 

What is your Return Policy?

Please refer to our Return Policy page for more information on our return policy.

 

Do you have a Product Warranty?

Yes we do!  All KeyMaster^® Keyboarding products are covered by a two-year limited warranty. We warranty the product against defects under ordinary classroom or consumer use for two years from the date of purchase.  Learn more on our Policies Page.

 

What Operating Systems is the Keyboard Compatible with?

The Learning Lights Keyboard is compatible with Windows OS, macOS, and Chrome operating systems.

 

How can I use this keyboard for teaching touch typing?

There are many ways the Learning Lights Keyboard can be used for typing instruction.  Please refer to our Getting Started page for suggestions.